Welcome to Our Help Site

Discounts

1 article in this Topic

• Are there any discounts available?

Photo Tours and Workshops

25 articles in this Topic

• Can I bring my drone?
• Do I need specific hiking gear for Patagonia?
• Do I need to be a pro photographer to fully enjoy this tour?
• Do you have a kit-list/what to bring-list for a tour?
• How can I pack my camera gear during a hike if I don't take my bulky camera bag with me?
• How can I pack my camera gear during the flight when I don't bring my protective camera bag?
• How much hiking will be involved on the photo-tour?

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Presets

4 articles in this Topic

• Are your presets compatible with my version of lightroom?
• How can I make these Presets work on Lightroom Mobile?
• On which File Formats will these Presets work?
• What Software do I need for the presets?

Prints

10 articles in this Topic

• Do you offer refunds?
• How are your products made?
• How do I track my order?
• I received a wrong/damaged product, what should I do?
• My order should be here by now, but I still don't have it. What should I do?
• Return Policy
• What’s your exchange policy?

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Processing Videos

7 articles in this Topic

• Are these videos Suited for beginners?
• Can I download the Video?
• Can I see a sample video?
• How do I get my processing video/file?
• Language Processing video's
• What Software do I need?
• Where can I download the RAW(s) file?